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04/03/2004 Entry: "Note to self"
When trying to get the attention of the service desk of the server company, try really hard not to go from 0 to 60 in 3.4 seconds.
Make sure the service ticket number is in the header along with the aaarrrggghhh. Service desk people read numbers. arrrrggghhh is not a service ticket number.
If all else fails use the 800 number. At least all one's self-will is thrown into being calm and polite.
You'll get a polite person back. Be aware they don't have a clue how to fix the problem, but two polite people will help keep the blood pressure down.
After 36 hours of internal server errors admit you are powerless over server technicans and help desk support people.
All that glitters is not gold. A server company with a good website and lots of bells and whistles isn't worth it if the upgrades keep knocking your site off-line.
Quit blogging.
Naw, not yet.
I can't get into my blog to post a notice to say I can't get into my blog.
arrrrgggghhhh 12345 support report completed arrrrggggghhhh
Replies: 3 comments
What a pain!
Posted by Richard @ 04/03/2004 09:45 AM GMT
Yeah, and currently no hope on the horizon.
But it is giving me a chance to be quiet and just leap blog, which has always been my first love.
There are some really interesting voices in blogging and it's nice to find some new-to-me blogs.
Posted by Bene Diction @ 04/03/2004 10:12 PM GMT
And you can always share your new discoveries here...
Posted by Richard @ 04/04/2004 12:03 AM GMT
